Before applying for a return, please ensure that the product is not damaged and that the tag and seal are present and intact. The package must be returned with all the original contents. You have 14 days from day of delivery to complete a return.

Unfortunately, we are unable to process exchanges. If you wish to change your item, please request a refund and make a new purchase.
  • Italy: 10 euros
  • European Union, including UK: 20 euros
  • Rest of the world: 25 euros

Returning your purchase sign in to your account and under “Orders”, select the order number containing the item(s) you would like to return. All items must be returned new, unused and in the original garment box. Please close the box safely and apply your preprinted returns label.

Book your collection online:

Italy www.ups.com 

Europe www.dhl.com

Outside EU please check your email with our instructions.

 

Your refund will be issued  to the original payment method. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

Do you need help with your returns?

Tel: +39 081 403908

Email: info@marianorubinacci.net

Before applying for a return, please ensure that the product is not damaged and that the tag and seal are present and intact. The package must be returned with all the original contents. You have 14 days from day of delivery to complete a return.

Unfortunately, we are unable to process exchanges. If you wish to change your item, please request a refund and make a new purchase.
  • Italy: 10 euros
  • European Union: 20 euros
  • Rest of the world: 25 euros

Returning your purchase sign in to your account and under “Orders”, select the order number containing the item(s) you would like to return. All items must be returned new, unused and in the original garment box. Please close the box safely and apply your preprinted returns label.

Book your collection online:

Italy www.ups.com 

Europe www.dhl.com

Outside EU please check your email with our instructions.

Your refund will be issued  to the original payment method. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. 

Do you need help with your returns?

Tel: +39 081 403908 info@marianorubinacci.net