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Delivery

Your delivery options

Free express shipping for orders over 350€

The average delivery time is 8-9* working days: this includes the order processing period of 3-5 working days and the DHL express delivery period of 2-3 working days.

Orders under 350€ :

Italy: 10€
Europe: 25€
Rest of the world: 50€

* Customized items require longer delivery times (about 10 days)
* Duty and taxes to be payed by customers if not flagged at check out differently .
* If one or more items are coming from another location, the delivery time frame may be longer.

How to track your order

When your order is completed, you will receive an e-mail containing the order information. When the package leaves our warehouses we will send you an email with the tracking number, just enter this number on the courier’s website to keep track of the shipment.

If your order has been placed during the weekend or on a holiday, we'll start processing your order on the following working day.

During holidays shipping times can be slightly extended.

As required by Italian laws, all shipments are accompanied by an invoice that declares the value of the individual items in Euro.

If the receiver refuses the delivery, all transport costs and/or import customs duties will be charged to the customer and it will not be entitled for refunds.

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